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Check Your Hotel !
1. Exteriors 1.1 Presentation (signboard, cleanliness, garage, flowers, guards with uniform)
2. Reception 2.1 Speed and efficiency of check in and check out 2.2 Information available, message delivery 2.3 Services: taxi, tours, banking
3. Lounge 3.1 Agreable stay 3.2 Exhibitions
4. Bar/Cafetaria 4.1 Different kinds of drinks available 4.2 Snacks? 4.3 Card? 4.4 Atmosphere 4.5 Waiting time
5. Restaurant 5.1 Menu card available? 5.2 Variety of dishes 5.3 Breakfast, Lunch, Dinner - Waiting time, Quality
6. Garden 6.1 Agreable stay? 6.2 Silence?
7. Pool 7.1 Cleanliness 7.2 Security
8. Rooms 8.1 Room ready for check-in? 8.2 Cleanliness, Silence 8.3 Are rooms regularly sprayed against fleas and other insects? 8.4 Security: Electrical divices 8.5 Is power functionning ? 8.6 Quality of the bed (quality of mattress, sheets, pillow, covers) 8.7 Showers: Security, warm water, towls, toilet paper, soap, cleanliness 8.8 Room services: telephone, direct internet access from the room, laundry, room bar
9. Security 9.1 Guards 9.2 Fire precaution 9.3 Risk of accidents
10. Business center Internet access, Photocopies, secretarial services, news papers, tour guides, etc.
12. Staff Availability, punctuality, appearance, conduct of waiters , guards, porters, receptionists
13. Shuttle service and taxi
14. Maintenance of exteriors and interiors Painting, Cleanliness, Flowers, Functionning of doors and windows
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